Straight answers
Frequently asked questions
Everything people ask us, gathered in one place. If your question is not here, write to us and we will answer within 24 hours.
Cost and timing
Money and time
What does a website or application cost?
It depends on complexity. A standard online store starts from a few thousand euro, while enterprise systems can reach tens of thousands. After a 30-minute conversation you get a free detailed quote with clear costs and stages, and no surprises later.
How long does delivery take?
A standard online store is ready in three to six weeks. A Starter CRM takes four to six weeks. Complex projects with integrations and automations take two to four months. The exact date goes into the quote and we commit to it contractually.
How does payment work?
Development projects are invoiced in stages tied to the agreed milestones. Recurring services such as hosting, management and campaigns are invoiced in advance for the subscribed period. Payment terms are 15 days from invoice. Details in our terms and conditions.
Are there mandatory long-term contracts?
No. Recurring services can be stopped with 30 days notice and no penalty. You stay for the results, not because of a clause.
How we work
Process and collaboration
Do I need a technical brief before contacting you?
No. Most clients arrive with a business problem rather than a specification. In the analysis phase we turn your needs into documented requirements together, and the prototype is approved by you before any code is written.
Who owns the code and the accounts at the end?
You do, entirely. You get full access to the repository, the documentation and every account created. You can continue with us, in-house or with any other team.
Do you sign a confidentiality agreement?
Yes. We sign an NDA before discussing any detail of your project, if you ask us to.
What warranty do you provide after launch?
90 days of warranty are included: any defect attributable to us is fixed free of charge. After that period we can put a maintenance agreement in place.
Do you work with clients outside Romania?
Yes. We work entirely remotely and communicate in English by phone, email, WhatsApp or video call, whichever suits you.
Services
Technical questions
How much faster is NVMe hosting?
NVMe SSDs reach read and write speeds up to ten times higher than classic SATA SSDs. In practice the site loads noticeably faster and database response times drop significantly. See the hosting page.
Can I move my existing site to you?
Yes, migration is free. We handle the whole transfer — files, databases and email — with no downtime for your visitors.
Which e-commerce platform do you recommend?
It depends on the business. WooCommerce suits flexible catalogues and content, PrestaShop suits high volumes, and a custom build suits special flows such as B2B pricing, configurators or subscriptions. Details on the online stores page.
What advertising budget do you recommend?
For measurable results we recommend a media budget from 500 euro per month on a single platform. Below that threshold there is not enough data to optimise against. See digital marketing.
Why a custom CRM instead of Salesforce?
Subscription platforms cost hundreds of euro per user each month, store data outside Romania and force you to adapt your process to the software. A custom CRM is a one-time investment with unlimited users and data on your own server.
Is an electronic signature legally valid?
Yes. A qualified electronic signature carries the same legal weight as a handwritten signature under EU Regulation 910/2014 (eIDAS), across the entire European Union. See electronic signature.
Where is the data stored?
On servers in Romania or elsewhere in the European Union, in line with GDPR. We do not transfer data outside the European Economic Area. Details in our privacy policy.
Question not answered?
Ask us directly
Write to us and we will reply within 24 hours. No long forms, and nobody will call you daily afterwards.